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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30165 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,165 reviews
  • Rated 5 out of 5 stars

    Warranty Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for warranty, best and affordable warranty cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it pays off. Sometimes it's a gamble and your stuff actually lasts as long as appliances and TV's use to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and size. Works well for Play station also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop when i cracked at the hindge with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong getting the warranty! Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assistance when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with getting help when it’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great method of getting peace of mind for your expensive TV purchase. The burn-in coverage is something unique when it comes to warranties offered by established sellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY TV WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection was good and never had any trouble with the Geek Squad. Products purchased have work so well I did not heed the extra service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good extended warranty for a good price hopefully I’ll never have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service good; phone contact difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful when I was frantic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price and then some.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has an awesome picture and the functionality of the Roku platform is seamless. The image is crystal clear and the sound works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 5 year warranty for our new LG TV. The original TV we bought had really bad pixel burn on the screen, and the 2 year warranty really saved us. We purchased the 5 year warranty for the new TV we traded for with hopes that the TV outlives it's warranty. The cost of $30 for 5 years is worth the cost, especially if something happens to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome ! Took my iPhone in there and they fixed it. I was having trouble with reception in my house. !! They put it on wifi calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased many items from Best Buy. I purchased this plan for most of them. Thankfully, I haven't had to use it on too many of the items, but it was and is a good investment. Once I had a computer that needed replacement and there were occasions when I needed tech support for an item and received the help for free. I consider it a small price to pay for insurance that, like most insurance, comes in handy if you need it.

    I would recommend this to a friend