Customer Ratings & Reviews

I was amazed on how well these two Geek Squad guys knew their stuff. They came to my house to set up my 75” tv and it was over 100 degrees outside. Everything worked and they made it look easy and I know it was t.

Great tv, perfect for watching the game from our pool. Sound and picture are perfect and could not beat the price. Delivery and packaging were on point too. Definitely recommend it

I have such piece of mind knowing my expensive tv has protection in case something goes wrong with it.

I recently opted for the protection plan and I couldn't be more satisfied. It provides comprehensive coverage for my TV, giving me peace of mind knowing that any potential issues will be taken care of. The terms of the plan are clear and fair, and the customer service team is always ready to assist with any questions. The process of signing up was quick and hassle-free, and I appreciate the prompt support whenever I've needed it. This protection plan is definitely worth it, ensuring that my investment is well-protected. Highly recommended for anyone looking to safeguard their electronics!

Love this TV. The picture is amazing, especially sports..almost like being there. Easy to watch videos on USB as well as screen mirroring from my IPhone. Paired easily with Bluetooth earmuffs…hubby can hear the TV again!!!

Great picture and enough sound for this price. I taked this tv for truck and it fit perfectly and I really enjoyed about this tv for a last year

Took care of me when the unit went wrong!!!! Got it all taken care of!!!!

The Geek Squad agents were so helpful! They set up my tv and even showed me how to add my apps. Plus they got the Mochi seal of approval( my dog loved them)

I always get the warranty. Best Buy products are awesome but things can go wrong with even the best of products. Better safe than sorry. They make it easy to get things repaired or replaced on most items. They make it far easir than other stores ive dealt with

Peace of mind for my Oled TV just in case it ever gets burn in or malfunctions

I haven’t used my Geek Squad protection plan for my TV yet, but I have used it handfuls of times for my car subwoofer. It has saved me so many times. I had no idea that car subs only last a couple years if that. I’ve had my car sub replaced around 4 or 5 times because they just stop working and bite the dust. Geek squad has fixed and replaced it without issues, but my only complaint is I have to repurchase the warranty every single time the unit gets replaced. So if it just so happens to be damaged beyond repair, you will have to repurchase the warranty once replaced. I’m over all satisfied enough with my geek squad experience that I purchased the protection plan with my TV. It’s great for peace of mind, and it’s nice having all the protection plan information through the app, it makes it a lot easier.

Excelent service and attetion and profesionalismo.

I looked around a lot of different stores and Best Buy lived up to their name. It was the best buy I could find and it’s a great TV 85 inch TCL very good picture good sound the guys that delivered. It were a very friendly and efficient so I would definitely recommend Best Buy if you’re looking for a good deal. Probably going to find the best deal there

Tv is excellent in almost every regard EXCEPT that is does not do 4k120 with dolby vision without reducing the vertical resolution and it can NOT send lpcm audio through the earc port meaning no proper surround sound from any gaming system, even the nintendo switch. Only way is to route your system to a reciever 1st and then to the tv but if youre using a reciever without hdmi 2.1 and a ps5/xsx you will lose image quality and not be able to handle 4k120 or perhaps even 4k60hdr. The picture i attached shows the digital audio out setting that has to constantly be messed with the even get sound to play.

Geek Squad can be a solid option for tech support if you value convenience and professionalism, but it's important to be mindful of potential costs and mixed service reviews. It may be worth getting quotes or exploring alternatives if you’re looking to save on services.

When my TV started to malfunction, the helpful tech diagnosed my problem in minutes over the phone. It was decided that my TV was beyond economical repair, and they would refund the full purchase price. That took a few minutes and they issued me a gift card on the spot via email. Will by a protection policy on all future TV's purchased at Best Buy. Would rate the whole process with 5+ Stars. *****

Geek Squad is a great choice if you need professional, reliable tech support or installation services. The service is especially valuable for individuals who need help with complex setups, are unfamiliar with technology, or prefer to have their electronics installed by experts. Whether it’s TV mounting, appliance installation, or network setup.

The picture on this tv is really great and all the functions are nice to have! Plus it fits my wall perfect!

Best Buy has one of the best warranty on the business

Love my TV and my surround sound greatest thing I’ve ever bought myself set up my new home sports room and it’s amazing to watch everything especially Game of Thrones and of course all sports but especially football and NCAA women’s thanks again