Customer Ratings & Reviews

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

It’s such a great place to go to like I love of and they love pc

Associates connected every attachment necessary for full TV viewing.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

Worth every penny for peace of mind at a good price

Geek squad protection is absolutely worth the price.

Come on, when you buy a TV, you gotta get geek. Squad protection

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

You cannot go wrong with having peace of mind that if anything goes wrong with your product that it will be fixed or replaced. I have not had to use Geek Squad as of yet and hopefully I never will. One thing I did hear about the Geek Squad Protection is that replacement value of purchase goes down every year. For example if i purchased a $1000 tv and a 5 year warranty and after 3 years I start having problem and they cannot fix it and have to replace it. I will only get a credit of $400 towards a new Tv. I don't know how true that is but I did hear that from a BB employee.

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

The guys that came out did a great job and we’re super friendly

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

Other stores would offer warranty but for $100 and some change we got the 5 year warranty couldn't resist a offer like that

Purchased this for my last 75 inch TV, 2 years in and one of the rows of pixels went out. Geek squad came out to my house and within 20 minutes they diagnosed the problem, I received an email accepting the claim and they gave me full credit toward my new TV. Within 2 hours I picked up my replacement TV in the store.