Customer Ratings & Reviews

Coooolllllllllllllllllllllllllllllllllllllllllllll!

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

They help me with the microwave installation, super great polite personnel

They had to come several times to fix the problem with a controller and could have done a better job with education on use of item but overall they performed well on fixing my problem. THe third visit technician was very knowledgeable and permanently fixed the difficulty with the remote controller and there was no extra charge for the last two visit. If you use them don’t be afraid to call them back if not working perfect.

It was super easy to sign up for an account before I made my purchase of a brand new tv. Best Buy made that easy for me. A place where I go for all my appliances and electronic needs. They're so friendly and always quick to help. I love my Best Buy

Luckily enough, I haven't needed this yet. A 2 yr contract seemed like a decent deal. This is for any mechanical needs. I did not buy install package. My daughter set it up for me.

I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

Guys came on time very polite and had manners asked me where this item was going and brought it in offered to give me a hand with putting up but I was in a bit of rush so decline their help.

great deal will buy again best buy had everything we needed for the office

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

They are working properly and good service garantee

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

Invested in a TV protection plan! Well worth just in case!

Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

I would hope I never need to use the geek squad The TCL TV I purchased seems to work fine

Would not purchase an expense item without having a extended warranty and the price was right.

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost

Have not had to use yet, but Best Buy sells warranty based on sale price, not original price , so it is an INCREDIBLE value. If you buy your item on sale, open box, or Clearance, don't hesitate to make the investment in the warranty. My TV was on sale for $399 from $749 and warranty was probably of what it would have been if not onsale.

Geek squad lives up to its warranty good value. geeks forever