Customer Ratings & Reviews

Got Geek Squad for my LG Air Conditioner because the previous one on wheels broke after 2 years. Warranties like this are necessary with AC's that breakdown after a short time

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

The guys that came were great. Friendly and helped me set up my TV

I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

The mounting of the TV went smooth. Technicians were on time and cleaned up their area after mounting the TV

It pays to add the warranty on your product I will always add it

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

Very helpful. They make it very easy Incase of a damage

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

Good price and I know my devices are protected in case something happens.

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.