Customer Ratings & Reviews

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

Reliable warranty that covers issues no questions asked.

This tv has an excellent picture. I have no problems to report

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

Everything is working fine.I have no problem with the service.

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!