Customer Ratings & Reviews

Rather get the most out of your purchase why not be safe than sorry

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

It’s great knowing that your covered. The 5 years is a lot of coverage.

If I am going to invest in such a expensive item as my 75 in tv [X900F], then I have to purchase insurance on this. Hope I never have to use it. Always rely on Best Buy for a lot of my needs, especially my major electronics. They are quite knowledgeable and eager to provide their input. Please, do ever remove this store so close from my home here in Kendall.

love buying my merchandise from best buy great customer service and products and warranty

Great Protection Plan for a good price for my device.

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

The agents were very knowledgeable and very proffessional

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

ALWAYS get protection from geek squad trust me you dont want to not have it.

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

Great warranty Best Buy is the best definitely recommend it to everyone

excellent service ! would recommend them..anytime..