Customer Ratings & Reviews

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Didn't need to use service warranty, but thought price was fair.

I have always purchased Geek Squad protection on all of my products. The service has been fantastic when issues have come up.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

Geek squad protection will be something I get on all my expensive purchases super easy to use

I always get the extra insurance on used items. Totally worth it if things go wrong.

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

This set is beyond great and is above the 4Kset it replaced.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

I hope I never have to use it but if I do Geek Squad is good.

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

Everything works well and I will refer anyone to Best Buy for your electronics

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

Have not had to use this yet but hope it will be nice if my product goes bad

If I could sing a song about getting a protection plan, thats exactly what I'd do.

The agents are very helpful resourceful and very knowledgeable and keen to help your needs