Customer Ratings & Reviews

Had tv since April 2024 and so far LOVE the tv !!!

Love how we are protected in case something happens to our purchase.

I’m giving Geek squad this review from other purchases over time. I’ve not need to use this but it will come in handy out here in the Village. Expensive to ship on small plane back to town.

I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

So far excellent ! Need a new remote wondering how fast I will get it

Good offer got this as pack with TCL tv, it was very good.

Bought a protection plan and so far great customer service

Always purchase insurance. This one is a no brainer. They have never given me any issues

LG has great picture and value. Was worth the short wait on black friday.

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

Geeks are always happy to help with whatever the issue is. Even if it wasn’t a problem but just my lack of knowledge. Super awesome service!

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.

Purchased the extended warranty for LG 42" 4K Ultra HD Smart TV. Haven't had to use yet but have had Geek Squad Protection on other Best But items and have always fixed any problem I have ever had.

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

[Employee of bestbuy] Just get the protection. It will save you one day.

[Employee of bestbuy] Just get the protection. It will save you one day.

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.