Customer Ratings & Reviews

Bought this because I have used Best Buy warranty service before, Best Buy honors their commitment to thier customers and go above and beyond to ensure the customer is taken care of quickly and to thier satisfaction.

You should always protect your products with a protection plan

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

anything you need geek squad can help you figure it out. They have set up remote services so you can do from the comfort of your home

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

I got this for my TV I bought so now I don't have to worry if it has problems

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

Best thing I ever done. Any issue I bring it back and it’s repkaced

I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

It's a gamble, will the product you purchased last or work for 4 years or will it die in the the middle of a show. I don't normally buy the insurance except for my high tech washer and dryer my 65 " curved tv.

Replaced my tv with a text picture to the geek squad service and told me to pick out a new tv equal to my broken one and they delivered the new one and took the broken one.

I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

I feel safe watching movies with my 65inches TV due to this protection. I love it.

Great easy to work very excelent service not a problem

It’s ok ,works for me geek squad. Worked on my tablet for and get it back on the day that was it was going to be ready

The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

Always have protection. One of our kids shot a dart at our old tv so we are glad we have the protection

Good coverage and gets the work done fast and very reliable.