Customer Ratings & Reviews

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

I feel secure each time i purchase this. The value in having this service is the best security possible.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

It is a really good idea to always purchase the tv warranty just in case something happens to the tv

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

I love this tv it’s great size . have big living room this looks really good

This item is great. I love it. I will purchase again from this store in the future ofcourse.

The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

Very good and I referred to everybody I know and y’all are very good

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Amazing crew, plenty of knowledge about the products, excellent job

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Dad loves it! Easy ordering, fast shipping amazing experience

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.