Customer Ratings & Reviews

Amazing. Always get this when buying something expensive

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

The crew of gate squad always come through when I need them

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

Excellent to be safe for years using it. The price is cheap.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

I bought the 2 year protection, I don't think I'll need it though! Good to have

never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

I got insurance, it was a great deal. 5 years. It’s worth it.

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.

I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar