Customer Ratings & Reviews

Bestbuy warrenty programs are the best! Hassle free!

Member came out to check tv, unable to repair so they refunded full amount of purchase.

Geek service stepped up and handled my screen protector installation and there quilty of service is amazing .b

Always like a good protection plan just incase something happens.

Excellent I recommend them 100% thank you for a great service.

Just what I needed to make sure everything goes right a backup plan and it's five year plan is that backup plan..

Great Service has Solved Problems. and transferred data from old PC to my new one

[Employee of bestbuy] Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

I recently tried this product and overall, I’m quite satisfied with it. The quality feels solid, and it performs as expected. It’s easy to use, looks good, and seems durable enough for everyday use.

Makes purchasing a pricey item feel good knowing that if any should happen your gadget is protected and guaranteed checked, repaired or even replaced.

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

Widely recommended Know their stuff Great job squad

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

Harvey came out for my in-home theater appointment and he was very professional. He was on time and he explained what was going on what I could expect what my five-year warranty covered what was wrong with my LGQNED TV and what my options were was very kind he was cognizant of, my household and that our household was a disabled household, and I was very appreciative of his generosity his suggestions and his great customer service thank you Harvey for a job well done !!

Yes, by all means I highly recommend that Geek Squad, be contracted as your service provider in your investment in purchasing your TV…

I paid for a 2year warranty. When tv went out and i called, i was told they didnt sell the tv in that size(58") any longer so i would have to pay $80 difference for a bigger one,plus $63 for a new warranty or they would refund me for what i payed for tv a year ago. Im confused. What was the need for a warranty if they werent going to honor it? Customer service is nasty and very unprofessional.