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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 30,789 reviews
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mynd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek Squad Fixed My Computer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad team are amazing. They explain everything to you from a to z.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service plan, never forget about this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It has saved me twice! No hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case and cover beyond warranty...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally don't buy such service for TVs but did some research and good to cover gaps in warranty like bad pixels, etc. Worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They did a great job hooking up my TV and got there on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent neede to use it yet but have used their services in the past for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance hope I never have to use it gives your piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this service if something were to go wrong.

    I would recommend this to a friend