Customer Ratings & Reviews

Always get this service on whatever I purchase from Best Buy

I pray that my device last for a long. But, if it starts to have a problem within the five years period, at least I am covered.

Always be safe than sorry you never know plus they are very helpful at my location!

Worth the money and tv go bad and got a new one with no hassle

It's insurance really.. unknown reliability with tcl, Hisense,

Got the 5 year protection plan for my tv in case anything goes wrong, I’ve had good experiences in the past with them

We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

Bought geek squad warranty for my TCL tv cuz not sure of long or short term quality and not sure company warranty support

The Geek Squad protection has really paid off, second tv they have replaced for us!

Best service plan around... They have always come thru with the service plans I've purchased in the past.

The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

2 year warranty on my Xbox and it covers everything. I can’t be more pleased that it covers everything I need.

Nice to know that my device is covered and my expenses will not go up over the next 5 years.

I bought an electric glass top Samsung stove. I I always look into warranty and strongly recommend getting the geek squad warranty if you buy a Samsung stove.

I've had warranty coverage from other providers, but the Geek Squad is head and shoulders above . I've never had a problem with them .

smart and patient and very, very knowledgeable and to this day continue to be

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

We have used the Geek Squad for years. They are always helpful and can quickly correct almost anything.

they came to my house and did a wonderful job setting up my 65inch televsion and were very nice and helpful great job.

I’ve never used Geek Squad, but after my kid throwing a toy at a very expensive tv, my lesson has been learned. Peace of mind!