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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 30,570 reviews
  • Rated 3 out of 5 stars

    Bought this for my Open Box TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technically support is the best Geek squad is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad much appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan isn't as good as it used to be. But it still works. I am upset at Best Buy, they are really going down. They got where they are with great customer service, which they don't do now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic Duo!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gav and Chris are both an asset to the Geek Squad! The service I received was impeccable. They were able to provide me with the necessary equipment for my tv. I highly recommend and would use them again for future services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my problem instantly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to get with purchases. My TV started to show bright spots on the edge after nearly 2 years. Made a call. They sent someone out. Determined the tv needed to be exchanged. Since my tv is still usable I was able get a gift card for the full amount I paid on my tv and keep my tv. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TYSM GEEK SQUAD !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up and for Compter set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend best buy, service, quality, pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use the service but worth the value! Always get extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use a gift card for 400 bucks just for reciewing a warranty yes please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greattttttttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but i love having the option to use it if i were to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this brand, because is a good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the extra price for the extra warrantee. Highly recommended.

    I would recommend this to a friend