Customer Ratings & Reviews

It is very practical and does not make any noise. It is an excellent purchase.

Got a 50 inch TV a few years ago back in 2018 the screen was recently damaged on the TV thanks to geek squad 5 yr protection plan I was able to have my older TV replaced with a Newer model for only 20 diollar I highly recommend everyone purchase geek squad protection plan you new know when you may need it.

Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

We probably won’t ever need it but it’s good to have just in case

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.

Was recommended 5 year or 1 year warranty i chose 5

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

I have had to use this and I hope I won't need to, but it was a great price.

This is one of the Absolute BEST TVs that I have ever owned and the amount of free channels from Samsung show me that I do not need cable TV and that my Apps like Prime, YouTube, etc. The sound and picture clarity of this Samsung is wonderful and the only thing that I could say is that if they added a built-in sound bar option would be amazing.

You must have Protection; we never know if items will stop working shortly. Technology is improving; however they are not perfect.

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

Love it for TV , never had any issues though but great peace of mind

As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

TV quit after a few days. They brought out a new one and set it up for us. We bought the tv to replace one that was less than 3years old that had quit. It was a different brand and we had not purchased the extended warranty. Great piece of mind and we were real pleased with the knowledge of the Geek Squad.

Best company ever, So very blessed Best buy is the best. Thanks again Pastor Bradley Fields

My brother helped me hook up the tv and I'm enjoying it

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy