Customer Ratings & Reviews

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

The agent mounted my tv and connected to my firestick

Upgraded from a 55” and it was a great decision. Love it !

Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

Geek Squad arrived on time and did a great job wall mounting our TV

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Fabulous and highly known about anything electronic these guys are great

I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

Haven't needed their services, but happy with that!

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

When your new TV costs all of $400 it's a no brainer to pay a bit extra for the extended warranty. Still, I hope I never need to use it!

Geek squad was great and fast results in getting your problems solved