Customer Ratings & Reviews

Matthieu Specq is the best. Very helpful & patient.

Geek Squad warranty is great and come in handy just in case one of your items break down….

Thankfully, I haven't had the need to use it, but I would totally recommend getting the warranty for this TV. This TV was our best buy yet, and I would hate to have something happen to it and not be able to repair it. It is better to be safe than sorry.

A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

Purchased this 5 year plan for my OLED Tv. Best buy is the only retailer I found that covers burn in as part of their warranty. Only warranty worth the price for OLEDs in the U.S

For a television of this value, it made total sense to opt for the Geek Squad service. It gives me peace of mind knowing that I am completely covered for most things that can go wrong.

I love my Toshiba Fire TV, with its beautiful crisp picture and great sound. It has multiple HDMIs and with having Roku/Amazon apps, I no longer need the usb sticks. Would recommend.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

The quality on the screen is impeccable and don’t get me started on the colors. truly worth every penny. it fits perfectly in any setting. If you want luxury and quality, this is it.

These guys are great and would recommend. They are friendly and quick

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

Thanks for the quick response and help getting my warranty process. Really nice guy.

I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

Easy and not too expensive for what it is and what it does.