Customer Ratings & Reviews

For higher price items I've always bought extended warranties from BEST BUY. They have great customer service and and support with these warranties if you ever have an issue during the warranty period you purchase....

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

Agent or nice and did a great job they bring it up to the stairs and left it on the front stairs and I had to bring it in but they still did a good job thank you

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

Whenever I buy a big electronic item I always purchase a warranty you just really never know the way products are made these days. Better to be safe than sorry. And I’ve never had a problem with bringing an item back -hassle free

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

The agents brought the TV upstairs with no complaints

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

You can never go wrong getting the warranty! Definitely worth it!

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

Only purchase this once before and got a full refund on a broken keyboard case. Had a $1200 Samsung tv go down and didn’t want to have any issues for a new LG 75 inch. I will have piece of mind for 5 years. They even cover pixel loss.

It is a wonderful product to have and I’m glad I purchased it.

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

this has saved me so many times from repair fees If they can't repair it, they will give u a new one comparable. The first geek squad agent, broke it even more lol. The second one was like..uh she messed it up we have to replace the entire tv...i was cool with that...so always get this protection plan!!

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.