Customer Ratings & Reviews

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Geek squad is the the best warranty on the market.

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Love it anytime i need help they are there to assit me

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

This product is great for my security system.Its help my family by seeing who is at the door.

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

When I purchased a new computer for myself, I also bought one for my mom, who lives 700 miles away. I purchased the geek squad access for our computers, and when my mom has needed some help, I don't have to try to talk her through it over the phone - she can take her computer to her local best buy!

Great no problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

I had to utilize Geek Squad when one of my TV’S screen became pixilated. In order to correct the problem it will cost just as much to fix as if you were purchasing another TV. With my protection plan I was able to select another TV or of equal value .

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

Geek Squad fantastic Service company with quick complaint response.