Customer Ratings & Reviews

Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

This product is protected my tv for years I am very satisfied with it

I brought it home easy out of the box and all that was to assemble was the feet on the TV

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

Excellent brightness excellent sound… I love it and I recommend u

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

The Best buy representative was great he was a great help on helping me decide on my purchase

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

Hope I never need the the 5 yr warranty, but glad I purchsed it.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.