Customer Ratings & Reviews

The Customer Service Agent was very helpful and the Price was good

They were great for setting up my mom's t v And it's big enough for her to see

I have peace of mind with this protection plan. I don't have to worry about costly repairs, or worse, trying to repair something myself considering I am technically challenged. Great item for those of use who just know how to push the on/off button.

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

Perfect service. A great value. Great service from the Geek Service.

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

I love the fact they offer alot of different services!

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

Send a warranty price is perfect. Discovers everything.

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.