Customer Ratings & Reviews

Definitely worth buying. If anything goes wrong they replace the item.

Couldn’t live without it! I get total tech on all my stuff

Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

The tv is working fine and the condition is also good

I love that you can come back within a timeframe after purchasing your product to purchase a protection plan.

We decided on a 5 year plan, last TV died after 2 years.

I hope I never need to use this service but I bought it just in case my daughter has problems with her computer I purchased.

The best plan I have ever had. I have needed help many times and they were very helpful every time.

You always want to protect your electronics! BUT remember... you can only add the extended warranty at the time of purchase! Definitely worth the extra up front cost.

I have not had to utilize the service as of yet, hopefully I will not need to.

I like the geek squads service when i need it for my tv

I have not had a situation when they are needed. This is a great insurance policy that keeps me relaxed knowing its available

Nice to have for that “just in case” that might happen with new purchases!

Great tv to have it dose not disappoint especially with a Samsung soundbar

Best decision I ever made this team has always been there when I needed them to help me get back up and running!

I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Purchase plan for my next gen gaming tv. 5 years for a good price.

I got the geek squad on my TV won’t go out and if it does it will be fixed right away I’m very thankful to have this