Customer Ratings & Reviews

Its a warranty. Warrantys are important. Always get the warranty. You need it if you want any hope at having your electronics last.

Love the Geek squad service. Very smart and very helpful.

A must have if you have children or pets in the house that like to run around.

Great service professional do great work and patient and provide a lot of information!

It’s a must have if you are buying a oled Best Buy has a decently good insurance

The geek squad protection comes in handy when you need it.

So worth it to avoid going through the manufacture returns or fixes

A must have warranty from best buy. This covered my sony tv for 2 years. Luckily i never had to use it but gave me peace of mind

I was told to buy this for added protection by the store associate so I did.

I think choosing to get the warranty was an excellent decision. They are very helpful.

I always recommend the geek squad warranty. Makes it so easy to fix or replace tv.

Geek squad warranties are the only store warranties I will ever buy!! Love it!

I love geek squad ...............,..................................

It’s great having the peace of mind that I have this protection plan.

love the warranty available through Geek Squad. Makes life easier!!!

The guys came over and providing me with everything I needed for excellent TV viewing.

I haven't used it yet but knowing that i have it puts my mind at ease.

Always a great idea to get protection on items. You can’t go wrong

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

For the money well worth knowing under warranty for 5 years