Customer Ratings & Reviews

Very knowledgeable agents that are ready to help out and install equipment.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

Never not get it. got it many times cause its a must have

I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

good tv , great picture. wonderful size not too big or too small

I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

This service protection really comes in handy. I am able to get help with fixes or troubleshooting on the covered devices whenever I need. It is a real god-send

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Must have! Offers a peace of mind for the next 5 years

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

The warranty and geek squad is my main reason for shopping BEST BUY!

The Tv was changed when i returned it cos itwas damaged

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.

I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.