Customer Ratings & Reviews

I always get tgis with every major purchase. You never know when you will need this.

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Excellent for buying it. Good and fast service. A little overpriced

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

Always add the extra protection Best Buy stands buy there products!

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

great ,this protection is good and cheap to take care of your products

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

Has been there to help at all troubling parts of setup, or any issues with my product.

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

Haven't used this yet probably never will but it's a good thing to have just in case

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

It's a peace of mind, you don't regret to buying it.