Customer Ratings & Reviews

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

I've been a long term subscriber to geek squad so this was a no-brainer

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

Best customer service. Everyone was so helpful and nice. 5 star

Has been there to help at all troubling parts of setup, or any issues with my product.

I’m giving Geek squad this review from other purchases over time. I’ve not need to use this but it will come in handy out here in the Village. Expensive to ship on small plane back to town.

Haven't had any reason to contact them yet but it's nice to know im fully covered

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Everything works well and I will refer anyone to Best Buy for your electronics

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

love that we got this with our TV! Great if we need it and good customer service!

I don't always get warranties, but for as little as this cost to cover my 32" TV it is well worth it. 42 cents a month to cover it for 5 years, and if something does go wrong, I just have to bring it back to any Best Buy and they have all the info!

The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.