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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 30,799 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covers more than you know!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always a good idea to protect your investment. Great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV in a timely matter and placed it carefully in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good guarantee. 100% recommendations. just what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and delivered my TV and it was a good experience all the way around..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty cost replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to keep your electronics covered with a great warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy anything from best buy without this amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Written Coverage Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty for $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe best insurance ever,better than all the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easily contacted and great customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting a warranty just in case something happens you don’t have to worry

    I would recommend this to a friend