Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30663 reviews
(30,663 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung 75" Smart Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great! Clear picture! It was a great price for this size tv.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HappyinSanDimas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good protection Plan for the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worjs great and very easy to install. Great for kids room
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional technical experts at their best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 times my tv broke down and they replaced it with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value for Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good coverage, confused employee explanation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend to add this services. The personel always resolved any issues that I have.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Always purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea for more expensive items
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


