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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30664 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 30,664 reviews
  • Rated 5 out of 5 stars

    Its the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was set up, had everything I needed and offered to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chilling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last tv died within 2 years this definitely gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service, very knowledgeable, Would by it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance I hope I don't need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my Vizio TV and I hope I never use it. It's very versatile that you don't have to worry about lugging your tv to a repair shop if it needs service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was easy to buy but so far we have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finds and repairs or replaces quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard found the problem with my lap top, and best buy replaced it with no problems.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gets the job done!!! No other geeks I want touching my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the best service in radio installation. Very professional and on point.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV and yes it is worth it. I can relax for the next 5y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to navigate the whole process. Very happy with how everything went

    I would recommend this to a friend