Customer Ratings & Reviews

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

Always get geek squad warranties on expensive electronics, very easy to work with them.

I purchase GS Protection when it is available. The service has helped me ... Saved me many times. The service is a phone call or store visit away.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

they are always great on the phone when I call them

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

Excellent services for all us I recommend it for all of friends

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

perfect protection at a great price for a tv. I'm very confident that there will be no problems should I have to use it.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

This is a great $ saving program for those of us who are tech challenged. Had an issue with sound and remote set up for TV. Geek squad came promptly and fixed the problem with no charge as it was within 60 days of purchase.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!