Customer Ratings & Reviews

Had old tv I bought about and ended up breaking it. Geek squad fixed it up fast. Grateful they honored the warranty

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

I would most definitely recommend this!! It’s great to have insurance

5 Year Great Price, you always feel that you have no worries for five years.

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

Good quality products but technology breaks so good to have backup

The Geek Squad is an amazing service, and it is the reason that we only purchase electronics at Best Buy. We recently had an expensive television's picture stop working. One simple, quick call to the Geek Squad resulted in a fast, in-home appointment. The television could not be fixed, so they offered us a current replacement, as we were still within the 5 year warranty period. When nothing that was available would fit into the space, they refunded our entire purchase price via a Best Buy gift card, instructing us to simply go to the store and choose any television that we wanted. They have setup home theater for us, so many times we have used them. Again, we would not even try to own electronics without their support. We always buy the maximum Geek Squad service, and on so many occasions, it has been well worth every penny spent. Love this service, love the Geek Squad's professional, knowledgeable technicians.

Nice to have peace of mind in a no-fuss warranty..

Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

Awesome everything is fine and covered with geek squad

Excellent quality picture. Perfect sound. Highly recommend this tv.

I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

This protection is great for 2 years will recommend this to any of my friends

It’s protecting your investment. Self explanatory and worth it

Peace of mind in case something goes south with my new Samsung TV

We always take out the extra protection. Only had to use it once, and very easy process

Geek squad never disappoints. They are able to fix jut about anything.

They are very friendly, helpful, and professional.