Customer Ratings & Reviews

The extra 5 years cost me $40 and I think it's completely worth it. It does not cover physical accidental damage. I bought a Samsung TV from Bestbuy and after 4 years of long use via gaming, the power supply went out, something the warranty would cover or if there's a bad HDMI cord.

I have not needed them but they have been there for any questions i have.

not really interested we do our own work on our stuff.

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Always a good buy. Always a good response. I have no complains about the service.

In today's complex electronic world, I wanted the protection and a hassle-free way to deal with the problems we experience from time to time. I haven't had to use it yet, but it brings me comfort to know I can get help when I need it.

Always purchase the extended warranty with any new TV

Great picture and tv for the price. Really impressed and enjoying it.

I had this product since I long time ago and they do a very good and excellent job

Great service, great tv for the price, picture quality is bright and clear

This TV has the greatest picture and really sounds great - even when you turn the volume up high. It was very easy to mount on the wall.

Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

I always put extended warranty on all of my electronical devices.

5-Year Standard Geek Squad Protection Overall rating* Excellent

Never hurts to have if something goes wrong and the chat is great

Great program that truly offers peace of mind! I feel better knowing that Geek Squad has me covered for several years. Thanks Best Buy!

Great Service! Delivered on Time! Met my Expectations!

Didn’t use this much but its helpful if you can get it

The geek squad protecrion was a very good buy being that my items usually hv slite problems not all the time some times

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.