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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 30,839 reviews
  • Rated 5 out of 5 stars

    Kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nedded purcahse protection. The plan seemed to meet my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased. It worth it to purchased it. They are a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great feeling to know my gifts are covered and will be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection and it helps if anything goes wrong that we can't fix on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they are always available to fix a problem if needed and are always quick to find a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV died after 3 years. Called and had someone out in a day. The phone wait times are long but thats normal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation done by myself...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me assurance and looking forward for the credibility of services for the insurance protection of my device purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. Replaced my TV when it messed up. Geek Squad service needs working on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don't know how good it actually is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service plan yet so I don't know how good it is. I'm just writing this review for the 25 points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO HAVE A EXTENDED WARRANTY ON ANTHING THESE DAYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very, very, very good idea. I an only so sorry it took me so long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, as you never want to be without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty after manufacturers warranty! Breakdown can happen anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth it and if you have to. Think. About then you know you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can watch my tv and have my kid run around the house and still have a peice of mind that my tv is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind coverage for electronics. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought the protection plan for our computers & they have been valuable in case of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it was really affordable for 5 years protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had to use my geek squad protection it has been very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use the 5 year warranty, but it's peace of mind.

    I would recommend this to a friend