Customer Ratings & Reviews

Thorough, knowledgeable and just good guys. Highly recommend this service. Worth every penny.

Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

This sound boy has a massive face and a good tener in it

Super handy if you are spending big dollars on an item and want it protected.

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Every person I have encounter with the Geek Squad has been extremely polite , knowledgable

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

Hoping this gives protection if we need it for Tv.

Always buy the warranty for any device, especially brand new

The prices is right! When I request service this worth the price I paid.

The agents were fast and efficient and connected everything for completion!

Haven't had to use it yet, but have never had an issue with warranty plans from Best Buy!

They helped me replace a damaged tv and were very easy and efficient to work with.

Having coverage on a super expensive greatest tv of all time til 2030 is very relieving

The agents mounted my TV and connected it to all my devices

I have not been able to try out the coverage for any of my bought items.

TV protection plan is great to have I haven't had to use it yet

I bought the 5 year protection plan for my 2018 OLED TV purchase. That TV ended up with failures covered by the Geek Squad protection, and so Geek Squad replaced my TV with a latest model year version. I had paid the early adopter tax for the 2018 TV, and the protection of Geek Squad helped by basically getting me a new TV with next to no hassle on my end, and the value of the protection meant getting another 5 year protection for this new TV. Hopefully no issues with it, but if something does happen with the TV I'm satisfied that I'll be covered if something does happen. They came and installed it quickly and set it up for me. They also took great care to mind the space, so there was no issue with having them in the house. Not sure when I'd make such a purchase, if/when I ever buy large stuff that has a reasonable chance of failure, I'm getting Geek Squad protection again.

Very professional and listened to issue, Had timely feedback for next process.