Customer Ratings & Reviews

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

I am so amazingly grateful that I got the Best Buy protection Service plan cuz after 4 years and 8 months my LG CX TV started showing pixaware and I figured that I would have to replace it. And I forgot that I had the Best Buy protection plan. So I called Best Buy and they said no problem we shall replace it! I was in shock and also extremely grateful for that! Thank you Best Buy.

Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

extremely helpful and informative, helped me with my cracked phone screen the same day!

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

You guys should use this service on every big purchase . It is reliable and easy to use.

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!

I am so glad that I bought the Geek Squad 5 year protection plan! I've had a few issues with the device and the Geek Squad has always stepped up to the plate and hit it out of the park.

The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

Looks amazing. Sounds amazing. The speakers on the TV are better than my soundbar. Bright enough to see clearly when my drapes are open in a sunlit room. Looks great playing on my PS5 too. Nothing more I could ask for...except maybe seeing a little extra info in the menu. Specifically, I would like to see the frame rate numbers. I cannot find that in the menu.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

Definitely worth it for the five years that I purchased it for just in case something does go wrong

We took out insurance because it was reasonably priced.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward