Customer Ratings & Reviews

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Dependable great team ask all any questions new items

Hope I never have to use service, but decided to purchase with product.

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

Fits my tv and my aesthetic would definitely buy another one for my bedroom.

I have purchased these protection plans in the past for my television sets rarely have I had to use them with the exception of one time but it saved me a lot of money.

I have purchased these protection plans in the past for my television sets rarely have I had to use them with the exception of one time but it saved me a lot of money.

picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

Given the quality of the products I bought, this may have been superfluous, but I'd rather have somebody available who knows what to do - just in case.

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!