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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 30,789 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to claim, always someone is there to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection plans-They don’t make things well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a protection plan? Happy I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service but have used Best Buy geek squad in the past and always a great experience. The price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by phone. Keren was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to not need it and have it. In my case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad even though I haven't used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel squad agents are always so helpful. I’m glad I’m protected just in case we ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are best I have seen anytime got problem they fix it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy peace of mind. Geek Squad provides that. I have been able to use this service to my satisfaction. Saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Job Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Everything is great and we couldn’t ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect geed squad <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, because they cover the entire article

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed <3 perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary, because they cover the entire article

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad in the past always very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodInsurance in case the TV does stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the extended warranty is a great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Plans are a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I don't wish to have to use. It's good to know I have though. If something happens, I hope I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift and they love it,recommended for all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Martinez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator and Im happy with it. Good quality andservices.

    I would recommend this to a friend