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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 30,816 reviews
  • Rated 4 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must. Our last tv broke twice. Thanks to geek squad they fixed it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they was on time and accurate. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for 5 years of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will repair or replace this tv for 5 years if there is any problem. The best product insurance plan I have ever encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been so helpful had to use a couple of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I am not a geek, this works great when I need help with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tell you best buy’s Geek squad protection is better than the warranty regular companies give you believe it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to get this, replaced my kids computer no questions asked after a quick test and got me another one in time for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Score!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, anytime I purchase something eligible for GSP I always include it. As soon as I don't, something goes wrong, and then I'm screwed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything with such care and consideration thank you guys so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad and piece of mind that if something goes wrong with my tv it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but feels nice to know that we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this option. They pick up and figure out the problem at your home without the inconvenience of dealing with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful. I recommend whenever purchasing any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Pkan is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are the industry’s best plans, 2nd to none.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture but breaks really easily. The cat knocked over the tv and it barely hit anything and the screen busted. My daughter had caught it before it hit the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. It’s definitely worth it. I get treated like a queen/vip!

    I would recommend this to a friend