Customer Ratings & Reviews

Geek squad has been pretty good with almost all the items I purchased from best buy.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

I get geek squad protection on all my appliances and TV. Repair everything at no additional cost and what can't fix will be replaced.

I bought a Sony TV on sale, purchased the 5 year warranty. TV went dead 15 months. Hoped for equivalent or same TV with a 3+ year unexpired warranty. Got my purchase price back, no extended warranty on unexpired warranty. So, to replace the TV, cost was $100 more, plus a new $60 warranty. On a $350 purchase, probably not a good idea.

My tv is broken and it needto be fixed it had a big line on the screen how can it get it fix

Good coverage, they never question you and eather fix or money back

I have never been sorry to pay for Geek protection. They have saved me a lot and are very helpful when I have general questions.

I enjoy having Geek squad at my service, it gives me a piece of mind

Love to know that if anything happen I know that I’m protected

Is ok just and case*****************^**********^^^

Recommend insurance and to make sure you always get it never know what can happen.

I’m glad I purchased this warranty. It was hassle free to use. I recommend it.

So far I haven’t had to use it. That to me, is a plus!

Always trust the Geek squad. They are very helpful.

The Geek Squad always do a wonderful job whether it is advice or install

Nice plan for big purchase. It's always good to protect.

This is a great buy because when your manufacturer warranty is gone you have a second option if they can't fix it you get another one.

All I can say is I love you guys the very best. Thanks for your help excellent service.

Ok pau da old tv fo stay al bus now gotta get new mo bettas mo Neenah one for mah old lady

I did call geek squad for a warranty on one of my tvs. The fix the problem really quick.