Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 30,403 reviews
  • Rated 5 out of 5 stars

    Buy this no matter what!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this tv is a lemon then I have a safety net. I hope I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help with any problems! Geek protection is peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise choice on new TV's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for unforeseen events. In addition, the service is very efficient.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    For a rainy day

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this, helps out whenever something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad benfits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Geek Squad for years. The quality of the workers is outstanding and very professional. Absolutely essential with the huge variety of electronics and appliances in book our home. Superb service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven't had to use this service as of yet however we feel confident knowing that we are protected by geek squad for the next 2 years. Having used this service in the past it was never anything short of great.

    I would recommend this to a friend