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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 30,417 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was I couldn't believe the way they just changed out the TV and I was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep helped point me in the right direction very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who doesn't love a protection plan?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Fully endowed with formidable benefits. Its value for money is also good. I recommend it, I think it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Perfect to have. Best decision. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so nice… process is always smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I go to Geek Squad they are always very efficient. Keep it up y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had the geek squad protection and have had excellent service and experience with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for tv at cost. Seems like Ive had it forever and I still have 3 yrs remaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always found the Geek Squad to be value added to our Bigger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the fixit squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy anything without a warranty after they have fixed numerous items for free

    I would recommend this to a friend