Customer Ratings & Reviews

I got this for my son and daughter-in-law because the tv in there house was going out but it was house warming gift.

this tv is great, I now have 4 Samsung tv's, the picture is awesome and the features are easy to use, i love it!

Agents are super friendly when you are confused and have no idea what you are doing!!!

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

Good insurance hope I never have to use it gives your piece of mind

Got this to protect the expensive fridge I had to buy hopefully it won't break after the plan like everything else that I decide to buy.

You must buy the 5 year insurance as a piece os mind

Love it. Always buy my electronics here bc of the geek squad

So far I have not used them for this product. But I have used them before and yhe service was good. But it is just as a back up to buy the 5 year protection just in case.

I always get the protection plan. It has saved me twice! No hassles!

The tv would not pick up off air channels. Exchange for another tv.

The agents were quick to get the tv replaced. They are really helpful

I’m glad I got the 5 year geek plan on my tv, just knowing I’m covered makes me at ease.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

I'm glad I purchased the extended protection. I usually purchase a extended protection when I make a major purchase. It is a good idea if you can afford the extra money.

Love that they offer such long protection at such a reasonable price. I get it on everything I buy. Well worth the peace of mind.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.

In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology