Customer Ratings & Reviews

Awesome job and great customer service. I will definitely be back

I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

this is a piece of mind knowing you have support !

Wonderful! I live best buy products and services. Delivery is wonderful and time

The Geek Squad is available any time I need them.

Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

Haven't used the plan and hopefully won't have to, but it seems everything is made to break these days. Thought I would it safe.

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

Best Buy great service! Always helpful to customers

Awesome protection plan! We used our 1st one and had no hassle whatsoever.

Always buy plan, it's security for your investment.

So happy to know we’re safe with our tv for 5 years!

I bought this for peace of mind on my new tv just in case get damage

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time