Customer Ratings & Reviews

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

Was super easy to get it on my product. Would recommend it.

Great sound. Beautiful picture. Remote has everything just need to learn ot

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

I always get the total protection. I guess it was called geek squad before but now it’s total and it

Excellent service and very sastified with this work

Excellent service! I would recommend. Very helpful!

Also great with geek support and call them and help u set up Tv

Used this insurance program and had no issues receiving benefits.

It worth it for the piece of mind. Luckily I haven’t had to use the warranty yet, but it’s a must-buy for expensive items.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

They are very friendly, helpful, and professional.

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

Havent had a chance to get to experience they business but i am absolutely sure they rock

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good