Customer Ratings & Reviews

So thankful for purchasing the extra protection feeling blessed

Would highly recommend. Great piece of mind when purchasing electronics.

Cannot rate at moment have not used. Delivery was as scheduled.

Awesome warranty. Came with my laptop but haven't had to use it yet.

TV's aren't cheap & I'd like a little assurance in case something goes wrong.

Don’t know what I’d do without geek squad service is excellent

I have Geek Squad protection for some device in my home and I like the service.

love all this palns they work grat never had a problem with this care plane

love all this palns they work grat never had a problem with this care plane

Gueek swad is good ive use theim in the past theey were friendly

I purchased this care pack but have not used their services yet.

This product has completed all the uses and needs that I have for my home.

For our protection on our electric problems this is an access to have

I did not have the need to use this service but just by making phone call the service was great

just in case something happens, would rather not rebuy a whole new product

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

As I have stated before, this gives me peace of mind. I protect all my products.

Must have for all major purchases! I will recommend this to everyone!

Good to have in case of an issue .very helpful to have geek squad there.

Worth getting, it's great for something happens to your device or product