Customer Ratings & Reviews

I purchased this tv over a year ago and absolutely love it. The picture quality is great! I love all the feature with how the UI is set up for all my streaming services. I love the simplicity of the remote.

Very professional and always accurate. Geek squad has never steered me wrong.

They mounted my TV with no problem. They took out all the packaging materials and TV box and hauled it off. They answered and showed me how to use the TV. Highly recommend them!

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

When I need them they are there and I’m happy after their done doing their jobs.

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

I had an issue with the screen on a 65" OLED LG television. The television was inspected by a technician and was replaced at no charge. I am a very satisfied customer.

THIS IS NOT A GEEK SQUAD REVIEW!!! THEY DID NOT INSTALL. After I found where the A/C in was (never even addressed in the install sheet), the TV has a great picture and almost everything seems to work just fine. The extras are super. The only negative thing is that (unless there is more hidden information) when I plug in the "Audio Out" to another device, it bypasses the TV's sound. I didn't downgrade the rating, but if not something I can fix, doesn't detract form the overall score for the unit.

Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

A very experienced technician diagnosed my TVs issues and determined I was eligible for a replacement under Geek Squad warranty. I am very happy with the new TV and the service provided. Best protection plan from any retailer I’ve experienced.

Provides some peace of mind when purchasing expensive products!

Great for the television. Always good to have insurance especially with little kids

Good for replacement! If you buy a TV, I definitely suggest getting this service!

THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.

I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

My son's tv went blank a year after purchasing it. I bought the 5 year warranty for the tv. I called geek squad and they told me that tv was not in stock. So they upgraded me to the next best tv available. Three days later the tv was delivered and they took the old tv back with them. Service was on point.

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

I recommend getting the warranty I. Any item you purchase with Best Buy. I have used the warranty on two different items and they honor the warranty and replace or refund what you paid for the item

Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.