Customer Ratings & Reviews

I always recommend the Best Buy warranty - it saved us a ton of money

Just purchased this service but it gives me comfort if something should happen and i have the Geek Squad.

Haven’t had too ever use my Geek squad for repairs…however a great value and I feel extremely good knowing they are available for repair or too answer concerns

Every time I buy a big item I buy it with the 5-year protection plan I haven't regretted it yet Best buy has honor the deal and I protected my family

I used for my Sony Bravia, when I reached to Greek Squad team then helped me with correct directions and get it replaced as tv got water drops and lines on screen..

BestBuy comes to your house to fix your TV, unless it's smaller than 50".... if they can't fix it, they will replace it with the same TV or like technology... or a gift card and you can pick something else out. Get the protection plan, protect your investment... you're welcome.

The agents were very helpful with any questions I had about the tv

I have never had to use this purchase plan but it is a just when buying items in case a need arises. What an exceptional way to protect a purchase and feel at ease.

We appreciate having a warranty for our new TV. It gives us peace of mind.

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

Great to have when you need it. Came in handy a few times.

This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

Very happy that best buy stands behind products. If anything goes wrong they work to make it right

I had the warranty form my 50" TV; first time I've opted for a warranty. Glad I had it. Picture went and they refunded full amount in credit at Best Buy. Purchased a 43" Samsung for bedroom and purchased another warranty. Great service and response from the 'squad.'

This plan is for five years so it gives the freedom to have my tv services and save me money on the cost of repairs.

Geek Squad Protection for products is a great value. We have had to use it a few times and it was painless and easy. I would recommend getting it if you are purchasing high money products that you have the potential of damaging or electronics. Best Buy keep up the great work!

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

My previous TV went out no picture or sound. I had a service tech come out to my house and looked over what was going on. He had to order parts for my TV. Once the parts was delivered to my house he came out a second time (both times were free of charge). The TV still would not work. So with the warranty, I got the price that I paid for the TV in a Best Buy Gift Certificate. I then purchased my new TV and still had money left over on my gift certificate. Also the service tech that came to my house was very knowledgeable and helpful. Very pleased

Geek squad service is Amazing I never use to buy these protection plans but when I started buying more expensive TVs/Soundbars I decided to pay for the protection if Anything breaks or needs to be replaced it’s free of charge geek squad is A must have

Hope I do not need to use this. But bought an open box TV and this gives me peace of mind.