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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 30,824 reviews
  • Rated 5 out of 5 stars

    You Never Go Wrong With The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service always the best! Highly recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek Squad Protection is a must have on basically anything with how useful it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an EXCELLENT service is good to have you never know when you going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support your local Geek Squad Techs!!! They work harder than you know!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the Geek Squad Protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the GSP or GSPR plans to just about every item I buy that offers them. At worst it is like a cheap insurance plan for my new item that I don't wind up using because the item held up great. At best they are there should something go wrong and I don't have to pay the full cost of a repair or replacement out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've never used it, and I'm ok with that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No experience, since I've never used this, and that's ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it yet. But am confident it will work if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas and Arthur were the Best Buy representatives that we have dealt with since February 4 other than our sales person, Kiera. They were efficient, professional, and shared their knowledge of all the products. They were patient with us explaining different phases of the TV and the remote. Thomas was Especially very helpful. Kudos to Best Buy for having both men on your team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is easy to buy from good products in store very friendly help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great and the geeks are the best. The other Best Buy customer service personnel (telephone) are horrible, it is bad enough that if Best Buy does not fix that aspect of their customer service it will start to (if it already hasn't) turn customers away. I have already sold all my BB stock due to I am not sure that they care enough to fix what is broken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sylvia in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the 4 stars is because of all the problems trying to set up the appointment to come out and install the Tv. I purchased a 55” smart tv. The installation appointment was changed 3 times. Other than that the service was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

    No, I would not recommend this to a friend